Warranty
How long is the warranty on SIGEYI power meters?
1. From the date of sale, SIGEYI provides a two-year warranty that covers problems caused by Internal parts failure. 2. Disassembling the SIGEYI Power Meter is regarded as abandoning the warranty. 3. Production damages caused by improper install or use, bike crash, and foreign object damage are not covered by the warranty. 4. Warranty report here.
What is the warranty procedure?

SIGEYI provides a 2-year warranty for the AXO power meter. If you need warranty service, please read the following.

1. Fill in the warranty report form or contact the SIGEYI service team service@sigeyi.tech via email. Please include the purchase record. 2. Our technical specialist will assist you to determine whether you need to send it back for repair. 3. If you need to send it back, you will receive the return address and precautions by email. Please note that you need to bear the postage and possible taxes to the service center. 4. Please label your parcel as a ‘Warranty Product.’ This will ensure that there are no customs duties to pay. Not properly marked parcels will be returned to you to be resent correctly. 5. We will perform maintenance after receiving it. If it is a fault within the scope of the warranty, you do not need to pay for maintenance. If it is a fault outside the warranty, we will charge a certain fee. 6. After the overhaul is completed, we will send the power meter to you. If it is within 3 months from the date of purchase, you do not need to pay the shipping cost that we send to you. If it is more than 3 months from the date of purchase, you will need to pay the shipping cost that we send to you.